Professional Training for
Trained Professionals

01394 461131

Our Updated Privacy and Cookie Policy

Our promises to you

We will only use your data to send information regarding our courses. We promise to always use clear, plain English, and to always give you the ability to decide what you hear from us and how. And if we no longer need your information, we’ll delete it.

Protecting your privacy

We care about our customers, visitors and newsletter subscribers - so the privacy of everyone we interact with, is hugely important to us. If you have any questions about how we process, use, store and protect your data, please don’t hesitate to contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

How we use your information

If you register for a course, contact us for more information, or subscribe to our newsletter through our website, or evaluation forms, we will collect personal information that you voluntarily provide to us.  This information may include your contact details including name, address, email, telephone number and, where you provide it, some categories of other personal information. We do not collect any personal information about you unless it is voluntarily provided by you.  We use your information in several different ways, and how we use it depends on the information. We’ve laid this out below for you.

Your name and contact details

Most importantly, we use these to send information about our courses. We also send course confirmation details, course programmes and handouts.

We use this to keep you up to date with our latest course lists via email or mailshot. We’ll only ever send these kind of communications if you give us permission, and you can withdraw your permission at any time.

If you fax or post a registration form to us, we keep this information until the course has taken place and it will then be shredded at the end of the year.

Your date of birth information

We do not collect your date of birth

Your payment information

If you pay for your course by credit or debit card, no card details are stored.

Your contact history with us

If you call or email us and provide your contact details, we will use this information to forward the details you have requested.  We may occasionally email you regarding the information you initially contacted us about.

Purchase history

Once a course is booked, your name, hospital, department and the course you have booked is entered on to our database.  This information is only used to ensure we have a record of the names of delegates booked on each course.

Information about your phone or laptop, and how you use our website

This helps us improve our website and your experience as a customer. It also helps us protect against fraud, and meet our legal obligations as caretaker of your data.

Sharing your information

We never sell or share any personal data, including name, address, email or payment information for SCM Courses.  If you book a Phaco course, your Name Hospital and Superiors details are shared with Johnson & Johnson for your course certificates and for their own compliancy policy. Please contact Johnson & Johnson directly if you wish to see their updated privacy policy.

Marketing messages

We will only send these, by email or post, if you have given us permission.

You can unsubscribe from these at any time. Simply click the ‘unsubscribe’ link on any email mailshot and we’ll update your preferences. Or email us This email address is being protected from spambots. You need JavaScript enabled to view it.

Keeping your information

If you have booked a course, we keep your information in order to provide our service to you, as some courses require updates, and we may also keep it as long as necessary for reporting and training purposes.

If reasonably required we may hold onto your data for legal or regulatory requirements.

We will keep you on our mailing list for 5 years, at which point we will re-confirm your subscription. If no re-confirmation is received, we will remove your personal data.

We do not keep any of your payment details.

Your rights

You have the right:

  • To be informed about our use of your personal information
  • To access any personal information we hold about you
  • To request the correction of any inaccurate personal information held
  • To request that we delete your data, or stop processing it or collecting it, in some circumstances
  • To stop direct marketing messages, which can be done by clicking the ‘unsubscribe’ link in any email or contacting us This email address is being protected from spambots. You need JavaScript enabled to view it.
  • The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office

Changes to how we Protect Your Privacy

We may change this page from time to time, to reflect how we are processing your data. If we do make changes, we will make this clear to you either through our website or through another form of contact such as email.


We use cookies on our website. We may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual.

Data Security

We have appropriate security measures in place to prevent your personal information from being accidentally lost, used or access in an unauthorised way, altered or disclosed. We ensure that our employees are aware of their privacy and data security obligations.

Transmission of information via the internet is never completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your electronic information transmitted to us and any transmission is at your own risk.  We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

We do not transfer the information you give us to countries outside the European Economic Area (EEA), except here the international transfer is necessary in connection with the services we are providing to you. If you are outside the EEA, your information may be transferred outside the EEA in order to provide you with our services.  By submitting your personal information to us in this way you agree to the transfer and processing of your information outside the EEA.

How to contact us

We always welcome any feedback from our customers or site users, either positive or negative. Please don’t hesitate to contact us, and we will be happy to answer any questions you may have.

We have appointed a Data Protection Officer to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your personal information, please contact our Data Protection Officer at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Company Reg No 07397864
Vat. Registration No. 107 4821 29
Our registered office
Sam Rogoff & Co 167-169 Great Portland Street London, W1W 5PF
Postal Address
PO Box 1245, Kings Lynn, PE30 9FT